{"id":11,"date":"2026-01-14T00:00:00","date_gmt":"2026-01-14T00:00:00","guid":{"rendered":"http:\/\/gdpr-policy"},"modified":"2026-01-14T00:00:00","modified_gmt":"2026-01-14T00:00:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/penistonepodiatry.com\/?page_id=11","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2>Penistone Podiatry Privacy Policy<\/h2>\n<p>This privacy notice tells you what to expect us to do with your personal information.<\/p>\n<ul>\n<li>Contact details<\/li>\n<li>What information we collect, use, and why<\/li>\n<li>Lawful bases and data protection rights<\/li>\n<li>Where we get personal information from<\/li>\n<li>How long we keep information<\/li>\n<li>Who we share information with<\/li>\n<li>How to complain<\/li>\n<\/ul>\n<p><strong>Contact details<\/strong><br \/>\nTelephone: <a href=\"tel:01226765562\">01226 765562<\/a><br \/>\nEmail: <a href=\"mailto:penistonepodiatry@gmail.com\">penistonepodiatry@gmail.com<\/a><\/p>\n<h3>What information we collect, use, and why<\/h3>\n<p>We collect or use the following information to provide patient care, services, pharmaceutical products and other goods:<\/p>\n<ul>\n<li>Name, address and contact details<\/li>\n<li>Gender<\/li>\n<li>Pronoun preferences<\/li>\n<li>Date of birth<\/li>\n<li>Next of Kin details including any support networks<\/li>\n<li>Emergency contact details<\/li>\n<li>Photographs<\/li>\n<li>Health information (including medical conditions, allergies, medical requirements and medical history)<\/li>\n<li>Information about care needs (including disabilities, home conditions, medication and dietary requirements and general care provisions)<\/li>\n<li>Test results (including psychological evaluations, scans, bloods, x-rays, tissue tests and genetic tests)<\/li>\n<li>Payment details (including card or bank information for transfers and direct debits)<\/li>\n<li>Records of meetings and decisions<\/li>\n<li>Call recordings<\/li>\n<\/ul>\n<p>We also collect or use the following for marketing or market research purposes:<\/p>\n<ul>\n<li>Names and contact details<\/li>\n<li>Address<\/li>\n<li>Marketing preferences<\/li>\n<li>Website and app user journey information<\/li>\n<li>Records of consent, where appropriate<\/li>\n<\/ul>\n<p>We collect or use the following personal information for dealing with queries, complaints or claims:<\/p>\n<ul>\n<li>Names and contact details<\/li>\n<li>Address<\/li>\n<li>Payment details<\/li>\n<li>Purchase or service history<\/li>\n<li>Call recordings<\/li>\n<li>Customer or client accounts and records<\/li>\n<li>Financial transaction information<\/li>\n<li>Correspondence<\/li>\n<\/ul>\n<h3>Lawful bases and data protection rights<\/h3>\n<p>Under UK data protection law, we must have a &#8220;lawful basis&#8221; for collecting and using your personal information. You can find out more about lawful bases on the <a href=\"https:\/\/ico.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\">ICO&#8217;s website<\/a>.<\/p>\n<p>Your data protection rights include:<\/p>\n<ul>\n<li><strong>Your right of access<\/strong> \u2013 You have the right to ask us for copies of your personal information.<\/li>\n<li><strong>Your right to rectification<\/strong> \u2013 You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.<\/li>\n<li><strong>Your right to erasure<\/strong> \u2013 You have the right to ask us to delete your personal information.<\/li>\n<li><strong>Your right to restriction of processing<\/strong> \u2013 You have the right to ask us to limit how we can use your personal information.<\/li>\n<li><strong>Your right to object to processing<\/strong> \u2013 You have the right to object to the processing of your personal data.<\/li>\n<li><strong>Your right to data portability<\/strong> \u2013 You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.<\/li>\n<li><strong>Your right to withdraw consent<\/strong> \u2013 When we use consent as our lawful basis you have the right to withdraw your consent at any time.<\/li>\n<\/ul>\n<p>To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.<\/p>\n<h3>Our lawful bases for collecting and using your data<\/h3>\n<p>Our lawful bases for collecting or using personal information to provide patient care, services, pharmaceutical products and other goods are:<\/p>\n<ul>\n<li><strong>Consent<\/strong> \u2013 we have permission from you after we gave you all the relevant information.<\/li>\n<li><strong>Legal obligation<\/strong> \u2013 we have to collect or use your information so we can comply with the law.<\/li>\n<li><strong>Legitimate interest<\/strong> \u2013 we collect data to assist in the administration of our business to provide you with an efficient service.<\/li>\n<li><strong>Vital interests<\/strong> \u2013 collecting or using the information is needed when someone&#8217;s physical or mental health or wellbeing is at urgent or serious risk.<\/li>\n<\/ul>\n<h3>Where we get personal information from<\/h3>\n<ul>\n<li>Directly from you<\/li>\n<li>Family members or carers<\/li>\n<li>Other health and care providers<\/li>\n<li>Trusted third parties e.g. General Practitioners, other health practitioners<\/li>\n<li>Medical records<\/li>\n<\/ul>\n<h3>How long we keep information<\/h3>\n<p>We collect certain data from you to meet mandatory requirements regarding medical notes. There is a legal requirement to keep medical notes for a period of time after treatment. This can vary in length depending on your age and ability to consent but will be for a minimum of 7 years. Your details will be destroyed after this period.<\/p>\n<p>Please note if you do not consent we will be unable to carry out any assessment or treatment.<\/p>\n<h3>Who we share information with<\/h3>\n<ul>\n<li>Other health providers (e.g. GPs and consultants)<\/li>\n<li>Organisations we need to share information with for safeguarding reasons<\/li>\n<li>Emergency services<\/li>\n<li>Organisations we&#8217;re legally obliged to share personal information with<\/li>\n<\/ul>\n<h3>Duty of confidentiality<\/h3>\n<p>We are subject to a common law duty of confidentiality. However, there are circumstances where we will share relevant health and care information. These are where:<\/p>\n<ul>\n<li>you&#8217;ve provided us with your consent;<\/li>\n<li>we have a legal requirement (including court orders) to collect, share or use the data;<\/li>\n<li>on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality.<\/li>\n<\/ul>\n<h3>How to complain<\/h3>\n<p>If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we&#8217;ve used your data after raising a complaint with us, you can also complain to the ICO.<\/p>\n<p>\n<strong>Information Commissioner&#8217;s Office<\/strong><br \/>\nWycliffe House, Water Lane<br \/>\nWilmslow, Cheshire, SK9 5AF<br \/>\nHelpline: <a href=\"tel:03031231113\">0303 123 1113<\/a><br \/>\nWebsite: <a href=\"https:\/\/www.ico.org.uk\/make-a-complaint\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.ico.org.uk\/make-a-complaint<\/a>\n<\/p>\n<p><em>Last updated: 14 January 2026<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Penistone Podiatry Privacy Policy \u2014 last updated January 2026.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/penistonepodiatry.com\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/penistonepodiatry.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/penistonepodiatry.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/penistonepodiatry.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/penistonepodiatry.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":0,"href":"https:\/\/penistonepodiatry.com\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/penistonepodiatry.com\/index.php?rest_route=\/wp\/v2\/pages\/6"}],"wp:attachment":[{"href":"https:\/\/penistonepodiatry.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}